About our privacy policy

PRESCRIPTION cares a lot about your privacy. We therefore only process data that we need to carry out (and improve) our services and handle the information we have collected about you and your use of our services with care.
We will never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website, software and the services provided thereon by PRESCRIPTION. The effective date for the validity of these terms is 25/05/2018; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties.
We also explain how we store your data and how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person; you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use, and for whom the data is visible.

Categories of personal data
By using the website, our booking system, our app, and the services available on them, you leave certain data with us. This also happens with us in the context of the performance of the treatment agreement. This may include personal data. We only store and use the personal data that you provide directly or for which it is clear at the time of submission that it is provided to us for processing.

Depending on the service you use, we may collect the following data:
● Name and address details;
● Gender;
● Email address;
● Phone number;
● Data concerning your health;
● Information about your appointment;
● IP address
● Payment details;

Basis for data processing

We may only lawfully process your personal data if we do so based on a legal basis. We process your personal data because it is necessary for the performance of the agreement between you and us, as laid down in Article 6 paragraph 1 sub b of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our clients about news or changes in our services. This basis is laid down in Article 6 paragraph 1 sub f of the GDPR.

Purposes of data processing

The personal data collected by us is used for the following purposes:
● Creating your account at PRESCRIPTION
● Logging in and managing your account
● Keeping track of information you have provided that is necessary for your order

Webshop software Shopify

Our webshop is developed with software from Shopify. Personal data that you make available to us for our services is shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Shopify is obliged, based on the agreement we have with them, to take appropriate security measures. These security measures include the application of SSL encryption, a strong password policy, and secure data storage. Shopify reserves the right to share collected data within its own group and affiliated partners to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data.

Webhosting

Our webshop is developed with Shopify software, but we have chosen a different party for our web hosting. Personal data that you make available to us for our services is shared with this party. Our web hosting party has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Our web hosting adheres to legal standards regarding appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

Email and mailing lists

Our website uses an external party that handles the sending of newsletters. All confirmation emails you receive from our website and web forms are sent via the servers of this provider. The execution and management will be done by our own employees. Your name and email address will never be used for their own purposes. At the bottom of every email sent automatically via our website, you will see an 'unsubscribe' link. If you click on it, you will no longer receive emails from our website. This can seriously reduce the functionality of our website!

Shipping and logistics

If you place an order with us, it is our job to deliver your package to you. We use services from, among others, PostNL for deliveries. It is therefore necessary for us to share your name, address, and place of residence details with PostNL. PostNL uses this data only for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Purpose of data processing

We only use your data for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you later - other than at your request - we will explicitly ask for your permission for this. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to secrecy based on the agreement between them and us or an oath or legal obligation. Data automatically collected by our website is processed with the aim of further improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, soap treatment store or doctors at soap may be required by law to share your data in connection with tax or criminal investigations by government agencies. In such a case, we are forced to share your data, but we will resist this within the possibilities that the law offers us.

Retention periods

We store your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request for erasure. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs.

Your rights

Based on applicable Dutch and European legislation, you, as the data subject, have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can exercise them.

Right of access

You always have the right to inspect the data that we process (or have processed) concerning your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, along with an overview of the processors who hold this data, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we process (or have processed) concerning your person or that can be traced back to you, rectified. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been adjusted.

Right to restriction of processing

You always have the right to restrict the data that we process (or have processed) concerning your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Cookies Google Analytics and Facebook

Cookies from the American company Google are placed via our website, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required to provide access to this data based on applicable laws and regulations. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thereby track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.

Contact details

PRESCRIPTION
van Baerlestraat 122
1071 BD Amsterdam
Netherlands
T (020) 673 05 06
E hello@prescription-professional.com

Ask for the contact person for privacy matters